OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
What you see is what you get. At Legends Car Rentals Los Angeles, we pride ourselves for delivering flawless service. Part of that service is making sure you get exactly what you see online, in fact our cars look better in person. Which is why we always invite our clients to visit us before a big event to see the cars in person and to make sure. However, It has been brought to our attention that some companies or individuals that are renting cars for weddings are less that reliable when it comes to getting the car you actually thought you were going to get.
Yes. One-way car rental deals are quite common, as they give people even more freedom to explore and enjoy their rental. However, rental companies will often charge a One Way Fee (or ‘drop charge’) to cover the cost of returning the car to its original location. As the world’s biggest online car rental service, we can help you find a one-way rental car with a low Fee – or no Fee at all.
Gotham Dream Cars is pleased to offer its premier exotic car rental and luxury car rental fleet to the beloved City of Brotherly Love - Philadelphia, PA. Vehicles are available on special request for door-to-door delivery anywhere in the Philly / South Jersey area. One of the advantages of having our own fleet of delivery trucks is that we can get your awesome exotic cars anywhere you area - and that includes Philadelphia and all of Pennsylvania. We load 'em up from our office in New Jersey and bring them directly to your doorstep.
If you fancy a loved one driving you to the venue or even wish to get behind the wheel yourself then be sure to enquire about our self-drive fleet, a service that is becoming increasingly popular with modern weddings. All of our vehicles allow brides and grooms to stand out, offering them an unforgettable travel experience on the most memorable day of their life.
With so many options of classic car rentals for weddings, its important to take your time and choose the right car. We highly recommend going and seeing the cars before the wedding date. With lots of options of classic cars to choose from you will be unique and trendy. Unlike the traditional wedding cars most couples rent such as the Rolls Royce or also the ever popular Cadillac Escalade or Mercedes G550
Believe it or not, the answer is yes. In all 50 states, if you carry full-coverage insurance (that means Liability, Comp, and Collision) your insurance will automatically carry over and cover you when you rent a car from us – regardless of what you drive or what you rent. And it's for the same reason that if you're driving down the highway in your Camry and you happen to knock a Ferrari off the road, your insurance will cover the damage.
Since our inception in 1997, Prestige Car Hire has been providing unparalleled service to the leisure and business industries through a combination of extremely competitive pricing, excellent customer service and a leading variety of top luxury brands on fleet. Whether you wish to hire your luxury vehicle over a long weekend or wish to take advantage of our long-term car hire discount, we will make sure you're needs are taken care of.