OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
Ok, we're really, really trying not to be heartless here, but know this: When someone calls to cancel a rental, there's an 80% chance that they use the death-in-the-family excuse with us. (yes, we've measured.) We've heard it so much, that A) we can't believe that so many people would stoop so low, and B) We don't believe it anymore. We're very sorry if you actually have a death in the family, because there are a lot of people out there who cry wolf and have ruined it for you and made us cold, heartless automatons.
The freedom to explore at your own will, a practical way to transport the family around, avoidance of public transport… whatever your reasons for hiring a car on holiday, the most important thing is getting a good deal that works for you. Finding the best car hire deal goes far beyond price. Remember that the cheapest car hire offer may not necessarily be the best one for you. When you use TravelSupermarket, we give you all the information you need to find the right deal, whatever your budget.
The large selection of vehicles available in the USA fleet provides many options. Whatever kind of wedding or celebration you are planning, we are sure to have the right wedding car rental to suit. Luxury cars, passenger vans, SUVs and convertibles are just some of the styles we have to offer. If taking a honeymoon outside of the USA, we have locations around the globe where you can get a great package on a car rental. With our comprehensive services and excellent customer service, say yes to SIXT for your wedding car rental!
CANCELLATIONS: Weddings: A deposit of $220.00 per booking will be incurred on all bookings. Bookings cancelled within 3 months prior to the wedding will be charged the full amount of the booking unless extraordinary circumstances can be shown. Vehicles cancelled before this will receive no refund of deposit. General Hire: A deposit of $100.00 per booking will be incurred on all bookings; cancellations within 28 days prior to the booking will be charged the full amount of the booking, Vehicles cancelled before this will receive no refund of deposit.
Behold: the biggest, baddest, most awesome fleet of exotic and luxury cars available for rent. Click on a vehicle for photos & details. Use the filter to the right to limit your search to a geographic area. Not all vehicles are available in all regions, but if you've got a special request, give us a call. We can ship cars anywhere, so we'll do our best to make it happen for you.
Please understand that there are no exceptions to this cancellation policy. We don't mean to sound heartless, but you would be amazed at the number of last-minute deaths in the family, serious illnesses, sick pets, sick mother-in-laws, rabid dogs, and falling skies that people tell us about. (One guy's father has died three times in the past year. Bad karma.)
At Prestige we pride ourselves on client satisfaction, which is why we offer a superb selection of hires, with no limits on mileage and at fantastic value for money. Our service includes exclusive benefits such as UK wide delivery & collection, discounts on long term hire and insurance included across our entire fleet of executive and sports car hires.