OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
I'm over 65, but still love fast cars and beautiful machines. I'd like to have laid more rubber, but had a few stretches of road where I could feel the feeling! My race car driver instructor was most cool, and this turned out to be more fun than I anticipated, I drove faster than I thought I'd be able to with all the speed limits, and I'll never forget this outing.
Luckily, TravelSupermarket is designed to make life easier for you. Simply type your destination and travel times into our search bar at the top of the page and we’ll do the rest. Once you’ve reviewed the range of car rental deals on your screen, you can narrow down your search results using our useful filters. We work with some of the biggest names in the business, such as Avis, Enterprise, Alamo, Europcar, Hertz, Sixt and National, so that you can compare a range of big name brands and find the best deal for you.
Car hire excess insurance is a must for car rental – it is designed to lower the expensive excess you would have to pay towards the cost of repairs if you had an accident. However, you can end up paying over the odds for a policy at the rental desk when compared to buying a standalone policy in advance. Book with our partner, iCarhireinsurance, and save up to 65%.
Our goal is twofold: To offer exotic car rentals that can't be found anywhere else in Philadelphia; and to offer a level of service that far surpasses what clients in the Philadelphia area have come to expect from a traditional "car rental" company. We recognize that exotic cars are only half the rental equation -- without high-end service, particularly in a place like Philadelphia, clients are not getting their money's worth. Gotham Dream Cars aims to offer the same level of service for clients renting a supercar that they would expect when buying a supercar.
Depending on which part of the car is damaged – for example, the body work – you’ll likely have to pay an excess amount (the first part of any insurance claim that the claimant is usually liable to pay). However, if you damage the windscreen or the roof (both of which are not included in standard Collision Damage Waiver insurance), you’ll likely have to pay towards repairs.
Having recently required the need of a high performance car on hire; I have used the services of PCH, the level of service and expertise has been of the highest order , the vehicles provided were top quality and the response time superb. As the former owner of a premier league football club and the founder of octane car magazine I’m well versed in having high expectations and well experienced In high end cars and this experience with PCH exceeded my expectations and I would not hesitate to recommend them on all fronts from price through to service.
×