CANCELLATIONS: Weddings: A deposit of $220.00 per booking will be incurred on all bookings. Bookings cancelled within 3 months prior to the wedding will be charged the full amount of the booking unless extraordinary circumstances can be shown. Vehicles cancelled before this will receive no refund of deposit. General Hire: A deposit of $100.00 per booking will be incurred on all bookings; cancellations within 28 days prior to the booking will be charged the full amount of the booking, Vehicles cancelled before this will receive no refund of deposit.
Booking.com Transport Limited (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711. Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.

What you see is what you get. At Legends Car Rentals Los Angeles, we pride ourselves for delivering flawless service. Part of that service is making sure you get exactly what you see online, in fact our cars look better in person. Which is why we always invite our clients to visit us before a big event to see the cars in person and to make sure. However, It has been brought to our attention that some companies or individuals that are renting cars for weddings are less that reliable when it comes to getting the car you actually thought you were going to get.
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Due to the extremely high cost of the vehicles we offer, it is our policy to take a refundable security deposit for all our rentals and Dream Car Tour participants. The deposits range from $2,500 - $15,000 depending on the vehicle and level of insurance you carry. Rest assured, this is refunded in full once the vehicle has been returned to us and thoroughly inspected. This usually takes 3-5 business days after the end of your rental. If there are any additional mileage charges or minor damages, they are billed from your deposit and the balance is refunded back onto your credit card.
With Wedding Car Hire you’ll feel like a VIP every step of the way, from our dedicated and professional booking service through to an unforgettable experience on your big day. We’ll help you find the vehicle that’s right for you, whether it’s a classic Bentley or Rolls Royce or something altogether more quirky, and provide an experienced chauffeur to whisk you to the venue in style.
CANCELLATIONS: Weddings: A deposit of $220.00 per booking will be incurred on all bookings. Bookings cancelled within 3 months prior to the wedding will be charged the full amount of the booking unless extraordinary circumstances can be shown. Vehicles cancelled before this will receive no refund of deposit. General Hire: A deposit of $100.00 per booking will be incurred on all bookings; cancellations within 28 days prior to the booking will be charged the full amount of the booking, Vehicles cancelled before this will receive no refund of deposit.
OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
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