OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
Depending on which part of the car is damaged – for example, the body work – you’ll likely have to pay an excess amount (the first part of any insurance claim that the claimant is usually liable to pay). However, if you damage the windscreen or the roof (both of which are not included in standard Collision Damage Waiver insurance), you’ll likely have to pay towards repairs.
For the latest wedding car rental deals, start your search now. And remember, the earlier you start looking, the better selection of cars and packages within your reach. Need help choosing your cars? If so, feel free to give us a call making use of our 20+ years of experience in the wedding transport industry. If you prefer to speak to us then please call us on FREEPHONE 0800 043 4646.
Sixt currently has some great offers meaning you can make big savings when you hire a car for 4 weeks or more. The longer you hire your car for, the cheaper the price, making it a convenient alternative to a short-term lease when you need a car for a number of months. You can choose between our wide range of vehicles with delivery available on request.
INSURANCE REQUIREMENT: Renter(s) MUST demonstrate that they have full coverage personal or business auto insurance on at least one vehicle they own: Comp /collision deductibles not more than $1K. Minimum liability limits very per car but not less than $20k & $50k for the super exotics. EXCEPTION: Renter(s) can be listed as a driver on a family member’s insurance policy living in the same household. Type of car you have does not matter and any US state will be ok.
DreamShare is Gotham Dream Cars' timeshare / fractional-style Membership Club Program - designed to provide a convenient way for frequent drivers to access our entire fleet at discounted rates with a minimum of hassles. DreamShare members can purchase rental time at significant discounts for use of in vehicle - in any city - at any time. And the more credit you purchase at a time, the bigger discount we offer.
When you arrive at the venue, all heads will turn to see you make your grand entrance. And so, it’s important that your transport is just as special as you are. At Wedding Car Hire, we’re the UK’s most popular choice for a wide range of luxury vehicles including limousines, prestige cars, vintage classics, sports cars and more. In fact, when it comes to wedding transport, we’re second to none.
CANADIAN RENTERS: Most Canadian auto insurance policies will transfer to US rentals. Extra coverage may be needed if Canadian guest(s) are renting cars worth more than $70,000 US dollars. This can easily be accomplished for free by using your credit card that has supplemental (extra) rental car coverage protection. We also accept several 3rd party insurance companies.
We come across a lot of minor scuffs and scrapes on our cars when they go out on rentals - sometimes customers scrape a wheel, scratch a front bumper or bubble a tire (to name but three). These repairs are quick and relatively inexpensive to make and are billed from the security deposit in order to minimize the amount of time the car is off the road. Once your invoice has been settled, you can of course make a claim to your insurance company to be reimbursed for any charges.
Automotive Photography © izmocars (Automotive Images, Copyright [2000-2017] izmo, Inc. All Rights Reserved. The automotive images contained herein are owned by Izmo, Inc. and are protected under United States and international copyright law. Access to and use of these images is restricted by terms and conditions of a separate license agreement. Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited.)