We understand that many of our clients only have a need for a vehicle for a time period of less than a day, however by renting it to you for even 10 minutes, we are eliminating the possibility that we can rent the car to another customer. So in essence, we are giving up the car for the full day regardless of how long you use it for. As such, we must charge for a full day.
Every young girl grows up fantasizing about the day they get married, having thought about every minute detail for many years. We do our best to make those fantasies a reality; seeing brides and grooms travel like royalty on their big day. By being a national organisation we can provide personalised travel packages throughout the UK, whether you are getting married in London, Birmingham, Manchester, Cardiff or even Edinburgh.
OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
Guests are required to pay for rental with a credit card from an internationally recognized issuer. The payment Credit Card MUST provide the extra Rental Car Insurance Coverages. Many banks offer this as a free perk when you use their credit card to pay for the rental. You can confirm this by calling your credit card issuer. We will also confirm this on every rental.