Please understand that there are no exceptions to this cancellation policy. We don't mean to sound heartless, but you would be amazed at the number of last-minute deaths in the family, serious illnesses, sick pets, sick mother-in-laws, rabid dogs, and falling skies that people tell us about. (One guy's father has died three times in the past year. Bad karma.)
Gotham Dream Cars is pleased to offer its premier exotic car rental and luxury car rental fleet to the New York tri-state area and beyond. Vehicles are available for pick-up from our office in Englewood NJ (just 5 minutes over the George Washington Bridge in New Jersey) or available for door-to-door delivery throughout the region. Delivery is available to all locations in New York, New Jersey, Connecticut and beyond.
OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
These vehicles are currently based in a different region than the one you're viewing, but are available by special request and can be shipped anywhere in the country. We typically require a 1+ week rental in order to transport a car, but drop us a line if you have a question and we'd be happy to discuss your needs. We also move the fleet around seasonally, so even if a car isn't in your selected region at the moment, it may be in the future.
Having recently required the need of a high performance car on hire; I have used the services of PCH, the level of service and expertise has been of the highest order , the vehicles provided were top quality and the response time superb. As the former owner of a premier league football club and the founder of octane car magazine I’m well versed in having high expectations and well experienced In high end cars and this experience with PCH exceeded my expectations and I would not hesitate to recommend them on all fronts from price through to service.