Please understand that there are no exceptions to this cancellation policy. We don't mean to sound heartless, but you would be amazed at the number of last-minute deaths in the family, serious illnesses, sick pets, sick mother-in-laws, rabid dogs, and falling skies that people tell us about. (One guy's father has died three times in the past year. Bad karma.)
Guests are required to pay for rental with a credit card from an internationally recognized issuer. The payment Credit Card MUST provide the extra Rental Car Insurance Coverages. Many banks offer this as a free perk when you use their credit card to pay for the rental. You can confirm this by calling your credit card issuer. We will also confirm this on every rental.