OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
Certain rentals have special considerations that will be explained at the time of reservation / delivery. Fees, rental rules and policies, and vehicle availability are subject to change without notice and at our sole discretion. Price, availability, & minimum rental period required may change per city without notice. Black-out times apply. Make & Model Of Rental Guaranteed But Not Color; However, 98% Of The Time Exact Color Reserved Is Delivered
With SIXT you get more than just an exotic car at a great price, we offer premium service from the pickup to drop off. Renting with SIXT means you get 24/7 customer service and roadside assistance to make sure you are never alone. Our Diamond Lounge provides personal VIP assistance for expedited car rental. SIXT rent a car offers luxury car rentals in over 2,200 locations worldwide, making it convenient to drive in style no matter where you might be. Varying from country to country, our sports cars in Europe contains iconic vehicles from premium manufacturers such as Rolls-Royce, Maserati, and Porsche.
Depending on which part of the car is damaged – for example, the body work – you’ll likely have to pay an excess amount (the first part of any insurance claim that the claimant is usually liable to pay). However, if you damage the windscreen or the roof (both of which are not included in standard Collision Damage Waiver insurance), you’ll likely have to pay towards repairs.
From exotic sports cars to luxury sedans and SUVs, Instant Luxury Rentals features one of the largest selections of exotic and premium luxury vehicles from manufacturers around the world including Lamborghini, Bugatti, Aston Martin, Jaguar, Alfa Romeo, BMW, Mercedes-Benz, Audi, Koenigsegg, Tesla, Ferrari, Maserati, Porsche, Bentley, Range Rover, Rolls-Royce, Land Rover, Cadillac, Fiat, McLaren, Mini, Lexus, Tata Motors, Peugeot, Pagani and more.
Having recently required the need of a high performance car on hire; I have used the services of PCH, the level of service and expertise has been of the highest order , the vehicles provided were top quality and the response time superb. As the former owner of a premier league football club and the founder of octane car magazine I’m well versed in having high expectations and well experienced In high end cars and this experience with PCH exceeded my expectations and I would not hesitate to recommend them on all fronts from price through to service.