OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
At Sixt, we don't just offer you a luxury car model; we also offer you a luxury car hire experience. Our staff are fully trained to ensure your premium vehicle rental comes to you spotless and well-serviced, and are on-hand in our branches across the country to advise you the best model for your needs. Our posh car models are replaced after 6 months with the newest version, so you can be confident that the vehicle you're driving is safe, performing to its highest standard, and of prestige quality.
David's car is awesome and he is great to rent from! The entire transaction was super slick, and he was completely flexible with us. I was picked up at SFO and driven to a nearby parking lot, where David gave me a thorough walk through of the car. The car performed flawlessly and definitely turned heads wherever we went! I would definitely recommend this rental and hope for the opportunity to rent from David again in the future.
With Wedding Car Hire you’ll feel like a VIP every step of the way, from our dedicated and professional booking service through to an unforgettable experience on your big day. We’ll help you find the vehicle that’s right for you, whether it’s a classic Bentley or Rolls Royce or something altogether more quirky, and provide an experienced chauffeur to whisk you to the venue in style.
Sixt currently has some great offers meaning you can make big savings when you hire a car for 4 weeks or more. The longer you hire your car for, the cheaper the price, making it a convenient alternative to a short-term lease when you need a car for a number of months. You can choose between our wide range of vehicles with delivery available on request.
Guests are required to pay for rental with a credit card from an internationally recognized issuer. The payment Credit Card MUST provide the extra Rental Car Insurance Coverages. Many banks offer this as a free perk when you use their credit card to pay for the rental. You can confirm this by calling your credit card issuer. We will also confirm this on every rental.