Ok, we're really, really trying not to be heartless here, but know this: When someone calls to cancel a rental, there's an 80% chance that they use the death-in-the-family excuse with us. (yes, we've measured.) We've heard it so much, that A) we can't believe that so many people would stoop so low, and B) We don't believe it anymore. We're very sorry if you actually have a death in the family, because there are a lot of people out there who cry wolf and have ruined it for you and made us cold, heartless automatons.
Having recently required the need of a high performance car on hire; I have used the services of PCH, the level of service and expertise has been of the highest order , the vehicles provided were top quality and the response time superb. As the former owner of a premier league football club and the founder of octane car magazine I’m well versed in having high expectations and well experienced In high end cars and this experience with PCH exceeded my expectations and I would not hesitate to recommend them on all fronts from price through to service.
Believe it or not, the answer is yes. In all 50 states, if you carry full-coverage insurance (that means Liability, Comp, and Collision) your insurance will automatically carry over and cover you when you rent a car from us – regardless of what you drive or what you rent. And it's for the same reason that if you're driving down the highway in your Camry and you happen to knock a Ferrari off the road, your insurance will cover the damage.
Depending on which part of the car is damaged – for example, the body work – you’ll likely have to pay an excess amount (the first part of any insurance claim that the claimant is usually liable to pay). However, if you damage the windscreen or the roof (both of which are not included in standard Collision Damage Waiver insurance), you’ll likely have to pay towards repairs.
Guests are required to pay for rental with a credit card from an internationally recognized issuer. The payment Credit Card MUST provide the extra Rental Car Insurance Coverages. Many banks offer this as a free perk when you use their credit card to pay for the rental. You can confirm this by calling your credit card issuer. We will also confirm this on every rental.