Please understand that there are no exceptions to this cancellation policy. We don't mean to sound heartless, but you would be amazed at the number of last-minute deaths in the family, serious illnesses, sick pets, sick mother-in-laws, rabid dogs, and falling skies that people tell us about. (One guy's father has died three times in the past year. Bad karma.)

Another options is if you have an American Express card - they offer a program called 'Premium Car Rental Protection'. This is available directly from American Express and provides coverage for your GDC rental vehicle. This is a great option because it can be purchased in addition to your regular insurance policy and provides an extra layer of protection.
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From exotic sports cars to luxury sedans and SUVs, Instant Luxury Rentals features one of the largest selections of exotic and premium luxury vehicles from manufacturers around the world including Lamborghini, Bugatti, Aston Martin, Jaguar, Alfa Romeo, BMW, Mercedes-Benz, Audi, Koenigsegg, Tesla, Ferrari, Maserati, Porsche, Bentley, Range Rover, Rolls-Royce, Land Rover, Cadillac, Fiat, McLaren, Mini, Lexus, Tata Motors, Peugeot, Pagani and more.
Due to the extremely high cost of the vehicles we offer, it is our policy to take a refundable security deposit for all our rentals and Dream Car Tour participants. The deposits range from $2,500 - $15,000 depending on the vehicle and level of insurance you carry. Rest assured, this is refunded in full once the vehicle has been returned to us and thoroughly inspected. This usually takes 3-5 business days after the end of your rental. If there are any additional mileage charges or minor damages, they are billed from your deposit and the balance is refunded back onto your credit card.
Please note that all LIMOUSINE (Hummer, Chrysler, Mercedes Limousines) bookings are subject to the vehicle being able to have access to the itinerary provided to us. In the case where the vehicle is unable to access roads or a particular location/venue required, the driver will pull up as close as possible at his discretion, bearing in mind the clients safety the drivers safety and the safely of the vehicles.
Every young girl grows up fantasizing about the day they get married, having thought about every minute detail for many years. We do our best to make those fantasies a reality; seeing brides and grooms travel like royalty on their big day. By being a national organisation we can provide personalised travel packages throughout the UK, whether you are getting married in London, Birmingham, Manchester, Cardiff or even Edinburgh.
Our goal is twofold: To offer exotic car rentals that can't be found anywhere else; and to offer a level of service that far surpasses what clients in the northeast have come to expect from a traditional "car rental" company. We recognize that exotic cars are only half the rental equation -- without high-end service, particularly in a place like New York City, clients are not getting their money's worth. Gotham Dream Cars aims to offer the same level of service for clients renting a supercar that they would expect when buying a supercar.
OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
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