At Prestige we pride ourselves on client satisfaction, which is why we offer a superb selection of hires, with no limits on mileage and at fantastic value for money. Our service includes exclusive benefits such as UK wide delivery & collection, discounts on long term hire and insurance included across our entire fleet of executive and sports car hires.
We have been told by several clients (usually in a panic and on the day of the wedding) that the car they had thought they were getting in fact turned out to be a totally different car, they were dirty, the colors didn’t match and style was different. Avoid such headaches specially on a wedding day, rent a car from Legends and get the exact car you see.
Due to the extremely high cost of the vehicles we offer, it is our policy to take a refundable security deposit for all our rentals and Dream Car Tour participants. The deposits range from $2,500 - $15,000 depending on the vehicle and level of insurance you carry. Rest assured, this is refunded in full once the vehicle has been returned to us and thoroughly inspected. This usually takes 3-5 business days after the end of your rental. If there are any additional mileage charges or minor damages, they are billed from your deposit and the balance is refunded back onto your credit card.
Sixt currently has some great offers meaning you can make big savings when you hire a car for 4 weeks or more. The longer you hire your car for, the cheaper the price, making it a convenient alternative to a short-term lease when you need a car for a number of months. You can choose between our wide range of vehicles with delivery available on request.
Sorry to have to say 'no' again. Because of the huge demand we get for weekend rentals, we aren't able to offer a guaranteed one-day rental on a Friday, Saturday or Sunday in advance. Similar to the above, if we guarantee it to you for just a day, we're giving up the chance to rent it for 2 days, which is what most folks want on the weekends and what we need to do to make business sense.
CANCELLATIONS: Weddings: A deposit of $220.00 per booking will be incurred on all bookings. Bookings cancelled within 3 months prior to the wedding will be charged the full amount of the booking unless extraordinary circumstances can be shown. Vehicles cancelled before this will receive no refund of deposit. General Hire: A deposit of $100.00 per booking will be incurred on all bookings; cancellations within 28 days prior to the booking will be charged the full amount of the booking, Vehicles cancelled before this will receive no refund of deposit.
If you fancy a loved one driving you to the venue or even wish to get behind the wheel yourself then be sure to enquire about our self-drive fleet, a service that is becoming increasingly popular with modern weddings. All of our vehicles allow brides and grooms to stand out, offering them an unforgettable travel experience on the most memorable day of their life.
OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada