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OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
Booking.com Transport Limited (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711. Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.
Unfortunately, we've had bad experiences in the past with underage drivers getting their hands on our exotics after their relative rented the vehicle to 'drive them' to prom. So we don't do any prom rentals, full stop. However, if you're a parent and want to arrange to rent one of our luxury sedans to be 'chauffeur' for the night, we're happy to accommodate - just make sure that YOU make the call!
Due to the extremely high cost of the vehicles we offer, it is our policy to take a refundable security deposit for all our rentals and Dream Car Tour participants. The deposits range from $2,500 - $15,000 depending on the vehicle and level of insurance you carry. Rest assured, this is refunded in full once the vehicle has been returned to us and thoroughly inspected. This usually takes 3-5 business days after the end of your rental. If there are any additional mileage charges or minor damages, they are billed from your deposit and the balance is refunded back onto your credit card.
Shift up a gear and make a trip extra special by renting an exotic car from SIXT rent a car. Choose from an exciting selection of luxury rentals ranging from European to American classic convertibles, SUVs, sports cars and much more. With SIXT, you’ll get the latest exotic models from top manufacturers such as the Mercedes-Benz S Class, BMW 6 Series, and Jaguar F-Type, just to name a few. Choose a high-performance luxury car to make the journey as enjoyable as the destination.
The freedom to explore at your own will, a practical way to transport the family around, avoidance of public transport… whatever your reasons for hiring a car on holiday, the most important thing is getting a good deal that works for you. Finding the best car hire deal goes far beyond price. Remember that the cheapest car hire offer may not necessarily be the best one for you. When you use TravelSupermarket, we give you all the information you need to find the right deal, whatever your budget.
Every young girl grows up fantasizing about the day they get married, having thought about every minute detail for many years. We do our best to make those fantasies a reality; seeing brides and grooms travel like royalty on their big day. By being a national organisation we can provide personalised travel packages throughout the UK, whether you are getting married in London, Birmingham, Manchester, Cardiff or even Edinburgh.
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