OUTSTANDING CUSTOMER SERVICE Rentalcars.com is an online car rental booking service that arranges third party car rentals from leading car rental companies around the world. I recently booked a car through Rentalcars.com and their booking process was simple and efficient with terms of the rental booking clearly outlined on my booking confirmation and Rental Voucher . When I arrived at the Orlando airport car rental company reception desk, I was informed that a Supplementary Liability Insurance charge and Insurance Handling fee would be added to the amount specified on the Rentalcars.com Rental Voucher. This additional insurance charge and fee were neither mentioned or disclosed during the booking process, nor were they included on the Rental Voucher. In spite of my strong objection to these additional and undisclosed insurance charge and fee, the Orlando airport car rental company insisted that both were mandatory and had to be paid. Other than cancelling the booking, I had very little choice but to reluctantly pay the amount charged. Upon my return home, I immediately contacted the Rentalcars.com Customer Service department to register a complaint against this particular car rental company’s unethical business practices and to intercede on my behalf in obtaining a full refund for these additional and undisclosed insurance charge and fee. My complaint was received in a professional and most courteous manner and after completing their investigation, a full refund was obtained along with an explanation that the supplementary insurance charge and insurance handling fee that were sold by the car rental company as mandatory, were in fact optional. I can say that the Rentalcars.com customer service department provided outstanding customer service and greatly exceeded my initial expectations. It is evident that Rentalcars.com values their customers and that their customer service department walks the talk and provides more than lip service to their clients. Well done Rentals.com and I would not hesitate to recommend Rentals.com online car rental booking service to family and friends. Ottawa, Canada
CANADIAN RENTERS: Most Canadian auto insurance policies will transfer to US rentals. Extra coverage may be needed if Canadian guest(s) are renting cars worth more than $70,000 US dollars. This can easily be accomplished for free by using your credit card that has supplemental (extra) rental car coverage protection. We also accept several 3rd party insurance companies.
Since our inception in 1997, Prestige Car Hire has been providing unparalleled service to the leisure and business industries through a combination of extremely competitive pricing, excellent customer service and a leading variety of top luxury brands on fleet. Whether you wish to hire your luxury vehicle over a long weekend or wish to take advantage of our long-term car hire discount, we will make sure you're needs are taken care of.
Car hire excess insurance is a must for car rental – it is designed to lower the expensive excess you would have to pay towards the cost of repairs if you had an accident. However, you can end up paying over the odds for a policy at the rental desk when compared to buying a standalone policy in advance. Book with our partner, iCarhireinsurance, and save up to 65%.
Please note that all LIMOUSINE (Hummer, Chrysler, Mercedes Limousines) bookings are subject to the vehicle being able to have access to the itinerary provided to us. In the case where the vehicle is unable to access roads or a particular location/venue required, the driver will pull up as close as possible at his discretion, bearing in mind the clients safety the drivers safety and the safely of the vehicles.
Vehicles are available to international visitors with a valid passport and driver's license from their home country. We can arrange for insurance coverage for those international visitors renting for a minimum of two days. Please note that international renters who do not have their own insurance coverage will be subject to a higher security deposit ($5k - $15k, depending on vehicle).
There is no better way to experience the benefits of owning a multimillion-dollar collection of exotic cars (short of going out and buying a multimillion-dollar collection!). Gone are the absurd capital requirements of ownership and the hassles of maintenance, downtime, insurance, storage and transport. As a DreamShare member, you focus simply on enjoying the driving experience and leave everything else to us.
With so many options of classic car rentals for weddings, its important to take your time and choose the right car. We highly recommend going and seeing the cars before the wedding date. With lots of options of classic cars to choose from you will be unique and trendy. Unlike the traditional wedding cars most couples rent such as the Rolls Royce or also the ever popular Cadillac Escalade or Mercedes G550
What you see is what you get. At Legends Car Rentals Los Angeles, we pride ourselves for delivering flawless service. Part of that service is making sure you get exactly what you see online, in fact our cars look better in person. Which is why we always invite our clients to visit us before a big event to see the cars in person and to make sure. However, It has been brought to our attention that some companies or individuals that are renting cars for weddings are less that reliable when it comes to getting the car you actually thought you were going to get.